Your data is fully protected at CasinoVIP. On this page, find out exactly what information is collected, why it's collected, and why it is never shared without your consent.
Six core principles guide how CasinoVIP protects your data
All data between your browser and our servers is protected with 256-bit TLS encryption — the same standard used by banks.
Only the data necessary to provide our services is collected. We do not request any information beyond what is needed.
Your personal information is never sold, rented, or exchanged with third parties — under any circumstances.
You can request to view, correct, or delete your information at any time.
Your data is retained only for as long as necessary. Once an account is closed, it is permanently deleted after a defined retention period.
This policy clearly explains what data is collected, where it goes, and why it is retained — all in plain, easy-to-understand language.
In summary: CasinoVIP uses your data solely to provide its services. It is never shared with advertising companies or sold. You can request deletion of your data at any time.
CasinoVIP (casinovip.fun) takes your privacy seriously. This Privacy Policy explains what information we collect, why we collect it, how we use and store it, and what rights you have.
This policy applies to the casinovip.fun website, mobile application, and all associated services. By using our platform, you are considered to have accepted this Privacy Policy.
To protect every user's personal data, CasinoVIP complies with international data protection standards and the requirements of its Curacao eGaming license.
This policy was written in Bengali for the reader's convenience. In the event of a legal dispute, the English version shall be considered the definitive text.
CasinoVIP collects your information in several ways. Here's a clear breakdown:
| Data Type | Example | When It's Collected |
|---|---|---|
| Identity information | Full name, date of birth, NID number | During registration & KYC verification |
| Contact information | Mobile number, email address | At registration |
| Financial Information | BKash/Nagad number, transaction history | On deposits & withdrawals |
| Device Information | IP address, browser, OS, device model | Collected automatically through platform use |
| Usage Data | Game history, betting data, login times | Collected automatically through platform use |
| Communication records | Support chat history, emails | When Contacting Support |
Automatically collected: When you browse casinovip.fun, certain information is collected automatically — such as your IP address, pages visited, and time spent on the site. This data is used to ensure the platform's security and performance.
CasinoVIP uses your information solely for the following purposes:
CasinoVIP never sells or rents your personal information to advertisers or marketing companies.
Your data may be shared with third parties only in the following limited circumstances:
Outside of the cases above, your information is never shared with any third party without your consent. Every partner is contractually bound not to use your data for their own purposes.
CasinoVIP uses cookies, which are stored as small data files in your browser. These help the platform run more smoothly.
The cookies we use:
You can disable cookies through your browser settings, though doing so may affect how certain features function. Most mobile browsers include cookie control options within their settings.
For CasinoVIP app users, local app storage is used instead of browser cookies, which is even more secure.
CasinoVIP uses multiple layers of security to keep your data safe:
Our security team monitors systems around the clock. In the event of a security incident, affected users will be notified within 72 hours.
Every registered member of CasinoVIP has the following rights over their personal data:
You can request a full list of all personal information we hold about you.
You can request corrections to any inaccurate or outdated information.
After account closure, you may request permanent deletion of certain data.
You can download a copy of your data in a machine-readable format.
You can request to stop marketing emails or certain types of data processing.
In certain circumstances, you can request a temporary pause on the processing of your data.
To exercise any of the rights listed above, email us at support@casinovip.fun. We typically respond within 30 days. Please note that some data cannot be deleted immediately due to legal obligations — for example, transaction records are required by law to be retained for a specified period.
CasinoVIP integrates a number of third-party services into the platform. Each of these services operates under its own privacy policy:
If you follow an external link from the CasinoVIP site, that website's privacy policy is entirely separate and outside our control.
CasinoVIP is strictly prohibited for anyone under the age of 18. We do not knowingly collect data from minors.
Date of birth is verified during registration, and KYC is used to confirm age in suspicious cases. If someone registers with false age information and this is later discovered, the account will be closed.
If you suspect a minor is using this platform, please contact us at support@casinovip.fun. We will take immediate action.
CasinoVIP may update this Privacy Policy from time to time. For significant changes:
The date of any update is always shown at the top of this page under "Last Updated". Continuing to use the platform after changes have been made constitutes acceptance of the revised policy.
For any questions, requests, or complaints regarding this Privacy Policy:
Data protection requests are typically handled within 30 days. For complex requests, this may take longer, but you will be informed accordingly.
How CasinoVIP supports you
All your data is stored on our servers with AES-256 encryption. Our servers are located in ISO 27001-certified data centers.
We never share your browsing habits or personal information with advertising networks.
Don't want promotional emails? Click the unsubscribe link at the bottom of any email, or let our support team know.
Five years after account closure (once all legal retention obligations have expired), all personal data is permanently deleted.
Data used for site performance analysis is fully anonymised — it cannot be traced back to you.
Every three months, independent security experts audit our systems — any vulnerabilities found are addressed immediately.
Registering anywhere online means sharing some personal information. You have every right to know where that data goes, who can see it, and when it will be deleted. CasinoVIP believes transparency is the foundation of trust, which is why we've written this policy in plain, straightforward language.
Mobile banking is widely used across Bangladesh, so it's natural to be cautious when transacting with a bKash or Nagad number. At CasinoVIP, these numbers are used solely to process payments. Once a transaction is complete, they are stored in an encrypted database and are never used for marketing or advertising purposes.
Many people have questions about KYC — how safe is it to submit a photo of your NID or passport? At CasinoVIP, once the KYC process is complete, your documents are only held by the verifying agency for a defined period. After verification is confirmed, the original images are deleted, and only the status 'verification complete' is retained.
The data center hosting CasinoVIP's servers is ISO 27001 certified, meaning it meets international standards across all areas — from physical security to cybersecurity. Independent security experts audit our systems every quarter, and any vulnerabilities identified are addressed immediately.
Your game history and betting data are collected because it is legally required and helps resolve disputes. This data is never shared with advertisers or analytics firms. Game providers can only see results from their own games — not your overall gaming history or financial information.
If you'd rather not receive marketing emails, every promotional email includes an unsubscribe link at the bottom. Once you unsubscribe, marketing emails will stop within 24 hours. That said, important account notifications — such as alerts for significant logins or withdrawal confirmations — are sent as part of our service and cannot be opted out of.
If you ever feel that CasinoVIP has mishandled your data, please contact us first. If the matter is not resolved, you are free to file a complaint with the Curacao eGaming authority. We take every privacy complaint seriously because it is a direct reflection of our trustworthiness.
Together with this Privacy Policy, please also read our Terms & Conditions and Responsible Gaming policies as well. Together, all three give you a complete picture of your rights and protections at CasinoVIP.
Frequently Asked Questions
Enjoy the best gaming experience with your privacy fully protected